AT&T Prepaid is a wireless service that allows you to pay upfront for your service charges. There are no annual contracts or credit checks, easy activation, and you already know your monthly charges.
However, a time may come when you will no longer need the AT&T Prepaid subscription and would like to cancel the service on your account.
You must know how to do this, especially when AutoPay is enabled on your AT&T account. You’ll also need this if you have a valid funding source linked to your account to prevent unexpected debits.
Although AT&T states that your prepaid subscription automatically gets canceled after 60 days if your balance runs out, it’s better to be sure than live in regret.
How do I cancel service for an AT&T prepaid phone?
Turning off AutoPay on your account will cancel your prepaid subscription to AT&T. This will keep the service inactive for a period of 60 days, after which it’ll be automatically deactivated by AT&T.
Here’s a quick guide on how to Cancel your AT&T Prepaid subscription:
- Login to your AT&T account
- Select “Manage AutoPay” on the homepage
- Tap on “Manage AutoPay”
- Click on “End AutoPay”
- Confirm the action by replying to the prompt
We’ve successfully canceled your prepaid subscription service, but that’s not all.
You’ve to individually cancel any third-party subscription active on the account because your service doesn’t take care of them. These include messaging, Prepaid data, or international add-ons/features.
To cancel the auto-renewal of your AT&T Prepaid Add-ons, follow these easy steps:
- Login to your AT&T account
- Go to “Add-ons”. This option can be found at the top of the page.
- Click “Manage Auto Renew” on the add-on you want to cancel auto-renewal on.
- Click “Cancel Auto-renewal” and follow the prompt to save and confirm the changes.
That’s all.
Alternatively, you can switch to AT&T wireless service instead of canceling all your subscriptions. Visit any AT&T store closest to you for more information.
You can speak with a customer representative at AT&T by calling Tel:800.331.0500.
FAQs
Can you cancel a prepaid?
You can cancel an AT&T prepaid subscription at any given time. However, you may want to exhaust the balance on the card because there’s no way of converting the balance into cash.
How do I cancel my ATT prepaid AutoPay?
To cancel AutoPay on your AT&T account, log in to your account and go to billing and payment > tap on “Manage payment activity and options” > Click on “Cancel payment” under AutoPay.
What happens if I don’t pay my ATT prepaid bill?
If you don’t pay your AT&T Prepaid bill for 60 days, your subscription will be canceled, and you’ll lose your number.
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