PayPal Not Sending Confirmation Email – FIX

PayPal generally communicates with its users via email regarding any activity on their account, from account creation to limitations or chargebacks.

Unfortunately, many new and long-time customers have reported needing help locating important emails in their inbox, such as transaction confirmations or email verifications, which can be quite aggravating.

Furthermore, not receiving confirmation emails after receiving money or placing an order through PayPal can also cause frustration and uncertainty regarding the transaction's status.

In this article, we will explore some potential causes for why PayPal is not sending confirmation emails and how to troubleshoot the issue efficiently without wasting any time.

Why am I not getting a PayPal confirmation code in my email?

Here are the plausible reasons why the PayPal verification code isn’t coming to your email.

  • Wrong email address/Details
  • Slow internet connection
  • PayPal Technical glitches
  • Trouble from the email provider
  • Code caught in the spam or junk folder

Typing in the wrong email address during account creation indicates that the code will only get to you once you correct it.

Also, PayPal might have glitches where they won’t be able to send confirmation emails at the time.

In addition, your choice of email provider matters as this issue is most familiar to PayPal users with the @yahoo mail.

Finally, the email was sent, but your email provider marked the mail as spam or malicious.

How do I get PayPal to send me a confirmation email?

Here are some steps to troubleshoot PayPal, not Sending Confirmation emails.

1. Make sure you entered the correct email address

The first step towards fixing this problem is looking at the email you provided during registration.

It could be a typo in the spelling or a missing letter. If this is the case with you, you must contact PayPal to correct this.

Alternatively, check if the email address is available with the email provider and register it for the sole purpose of the confirmation email.

Once you’ve verified, you can replace it with your current mail.

2. Check your spam or Junk Folder

Different email providers have specifics with which they mark emails as spam. If the PayPal confirmation mail gets caught up in the junk or spam folder.

You can open the folder, get your mail, and then report to your email provider that the mail is not spam.

  • If you’re using Gmail, here’s how to go about it.
  • Open your Gmail App > Navigate to Spam
  • Open a message in the spam folder
  • Tap on the “Report, not spam” above the message

Incoming messages from this recipient will always be sent to the primary folder henceforth.

3. Be Patience

Email often gets caught in the air and might take longer to arrive in your inbox; you can give it time to reflect.

Also, in a case where PayPal is the issue, you must retry the verification some other time.

4. Add a new email

If you’re already on the platform and suddenly stopped receiving confirmation emails on your PayPal, you should consider adding a new email as the primary email.

If you’re with Yahoo mail, configure Outlook or Gmail as your primary email and see if this resolves it.

This option isn’t available for fresh accounts who have not verified their registration email.

5. Check your internet connection

If you have a slow or unstable internet connection, it’s possible that the confirmation email didn’t go through.

Ensure you have a strong, stable internet connection, and try refreshing your mail or resending the confirmation code.

6. Contact PayPal Support

This is usually the last resort if the above tips don’t fix the problem. You can contact PayPal Support via live chat on their website or send a call.

They’ll provide you with a personalized resolution to the problem. Also, they might not be able to resolve the issue at all times from experience.

Regardless, solutions 1, 4, and 2 should resolve the issue hopefully.


How long does it take for PayPal to send a confirmation email?

PayPal Confirmation email takes immediately to hit the inbox; however, factors such as your choice of email provider, availability of the internet, and the accuracy of the email address play a huge role in this.

Why is PayPal not confirming my email?

If PayPal is not confirming your email, then it may be that the verification mail has expired, and you’ll need to generate a current mail.

In addition, it could be a glitch from PayPal that requires you to try again some other time.

How do I get PayPal to send me a confirmation email?

To get PayPal to send you a confirmation mail, log in to your PayPal and go to your account settings.

On the email section, click “confirm email” right below any unconfirmed email addresses, and you’ll get a mail immediately.

Why is my PayPal account not confirmed?

For PayPal to confirm your PayPal account, you’ll need to link a valid bank or card to your account.

Why am I not getting a confirmation code to my email?

If you’re not receiving a confirmation email from PayPal, it could be due to several factors, such as the email being delivered to your spam or junk mail folder, an incorrect email address on file, a weak internet connection, or a technical issue on PayPal’s end.

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