How to Cancel AT&T Prepaid

AT&T Prepaid is a wireless service that allows you to pay upfront for your service charges. There are no annual contracts or credit checks, easy activation, and you already know your monthly charges.

However, a time may come when you will no longer need the AT&T Prepaid subscription and would like to cancel the service on your account.

You must know how to do this, especially when AutoPay is enabled on your AT&T account. You’ll also need this if you have a valid funding source linked to your account to prevent unexpected debits.

Although AT&T states that your prepaid subscription automatically gets canceled after 60 days if your balance runs out, it’s better to be sure than live in regret.

How do I cancel service for an AT&T prepaid phone?

Turning off AutoPay on your account will cancel your prepaid subscription to AT&T. This will keep the service inactive for a period of 60 days, after which it’ll be automatically deactivated by AT&T.

Here's a quick guide on how to Cancel your AT&T Prepaid subscription:

  1. Login to your AT&T account
  2. Select “Manage AutoPay” on the homepage
  3. Tap on “Manage AutoPay
  4. Click on “End AutoPay
  5. Confirm the action by replying to the prompt

We’ve successfully canceled your prepaid subscription service, but that’s not all.

You’ve to individually cancel any third-party subscription active on the account because your service doesn’t take care of them. These include messaging, Prepaid data, or international add-ons/features.

To cancel the auto-renewal of your AT&T Prepaid Add-ons, follow these easy steps:

  • Login to your AT&T account
  • Go to “Add-ons”. This option can be found at the top of the page.
  • Click “Manage Auto Renew” on the add-on you want to cancel auto-renewal on.
  • Click “Cancel Auto-renewal” and follow the prompt to save and confirm the changes.

That’s all.

Alternatively, you can switch to AT&T wireless service instead of canceling all your subscriptions. Visit any AT&T store closest to you for more information.

You can speak with a customer representative at AT&T by calling Tel:800.331.0500.


Can you cancel a prepaid?

You can cancel an AT&T prepaid subscription at any given time. However, you may want to exhaust the balance on the card because there’s no way of converting the balance into cash.

How do I cancel my ATT prepaid AutoPay?

To cancel AutoPay on your AT&T account, log in to your account and go to billing and payment > tap on “Manage payment activity and options” >  Click on “Cancel payment” under AutoPay.

What happens if I don’t pay my ATT prepaid bill?

If you don’t pay your AT&T Prepaid bill for 60 days, your subscription will be canceled, and you’ll lose your number.


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