Why is My Snapchat Not Installing

If you want to install the Snapchat app on your device but it’s proving abortive, this article will show you why it’s happening.

Snapchat is an app that allows users to chat, share videos or picture stories, and also take camera shots using their built-in filters.

Since the app was launched in 2011, it has gained popularity due to its ability to integrate instant messaging with media.

One of the features I personally enjoy is the ability to serve as cloud storage for your images and videos for easy retrieval.

You can check out our article on how to import your photos and videos to Snapchat.

Now, some of the reasons your Snapchat is not installing are an unsupported device version, no Internet connection, low device storage, or the app being banned in your location.

In this article, we will list all the possible reasons why your Snapchat is not Installing and how to fix it.

Why is my Snapchat not Installed?

There could be a few reasons why your Snapchat app is not installed. Here are some of them:

  1. Unsupported Device Version
  2. No or Poor Internet Connection
  3. Low device storage
  4. App cache
  5. App not supported in the current country

When this article is published, Snapchat only supports devices that run on version 5.0 or later. Installing the app via whatever means on an unsupported device will not be successful.

Also, a strong internet connection is required for downloading or updating the Snapchat app, so you can wait till you get to a place with better connectivity before you retry the installation.

In addition, if your device has low memory, installing the Snapchat app is challenging. The Snapchat app requires 64MB for Android devices and 258MB of storage to install correctly on Android and iOS.

Finally, Countries such as North Korea, Russia, Iran, Uganda, and Belarus have restricted or banned Snapchat usage. So, I guess you know why the app isn’t working on your device.

Now that you’ve seen all the possible reasons why Snapchat isn’t installing on your device let’s see how to fix it.

Why is my Snapchat not Installing - FIX

Here are some things you can try if you have the “why is my Snapchat not Installing” query.

1. Connect to a stable network

Whether using a Wi-Fi or data connection, ensure your internet connection is strong enough to download and complete the installation.

This is very necessary when installing from the Play Store or App Store.

2. Check for Device Updates

If you’ve got a device running on a version below version v5.0 or iOS 12 and need a support update, you can go to the settings section of the device and update to a newer version. The Play Store should tell you that the app isn’t meant for your device.

You should resort to the next solution if you don’t see any available software updates.

3. Get a new device

If your phone doesn’t have an update that’s up to v5.0, you can get a replacement.

Go for devices with operating systems that run on version 5.0 and above or iOS 12 upward for iPhone users.

4. Check your device storage

Another essential thing to watch out for is the available storage on your phone. As stated earlier, the Snapchat app requires 64MB for Android devices and 258 MB of storage to install correctly on Android and iOS.

Check if your RAM storage is sufficient for the installation from the file manager.

5. Restart your device

Restarting your device often clears logged caches and logs that might prevent apps from performing well.

You can initiate a restart action and try installing the app once more.

6. Clear the Store Cache

You can try clearing the cache for any store you’re initiating the installation: Play Store (Android) or App Store (iOS).

  • Go to your settings
  • Navigate to apps
  • Find the Play Store or App Store> Storage
  • Clear Cache

That’s it.

You can now retry the installation.

7. Uninstall and Reinstall the App

If you’ve already installed a previous version and are trying to install a newer version that is having issues, you can uninstall the app and reinstall it.

This will clear all bugs and caches in the app, and you can now proceed with the installation.

8. Close and Reopen the Store

In this phase, you can finally close the Play Store or App Store and restart the download process.

9. Remove and re-add your account

If you’re signed into the Play Store or app store and the installation is having issues, you can switch accounts or re-authenticate the account by logging out and in.

10. Contact Snapchat

While this might take time, you can reach out to Snapchat via mail at [email protected] or visit the website at https://support.snapchat.com/en-US

11. Reset your device

If you met all the app installation criteria and it’s still giving you issues, then you can reset your device to give it a clean start.

This should fix the installation troubles and get you back to Snapchat.

12. Download from an external source

This mainly applies to Android users who find installing the app from the Play Store hard. You can search Google for a site that offers app downloads for the authentic Snapchat app.

Be wary of which site you install from to avoid getting viruses into your device.

That’s all.

If you have tried all of these steps and are still having trouble installing Snapchat, it’s possible that there is a problem with the app itself. In this case, you may need to wait for Snapchat or the store to fix the issue or try contacting their customer support for further assistance.


Why is Snapchat not installing on my iPhone?

The main reason that Snapchat is not Installing on your iPhone is that your device runs on software below iOS 12. Snapchat doesn’t run on devices running on outdated firmware.

Why does Snapchat say pending when installing?

A pending message when installing Snapchat is simply a notice that your internet connection is poor or has been tampered with.

Why can’t I download Snapchat from Play Store?

You can’t download Snapchat from Plaistow because of low device storage or a poor internet connection.

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